We are committed to the community

Society

We assume social responsibility and advocate for a just, social, and safe society. 

 

Social cohesion is a central foundation for successful business operations. As a company, we see it as our duty to create added value not only for our employees, customers, and partners but also for society as a whole. Therefore, we engage in various projects to make a societal contribution, especially at our business locations.

In addition to promoting social and cultural initiatives and educational projects, cyber security is also of utmost importance to us. Protecting sensitive data and defending against cyber threats are essential in an increasingly digitalized world to ensure the trust of our stakeholders. A robust cyber security strategy not only secures our own systems but also contributes to the stability and security of the entire economic environment. As Volkswagen Financial Services, we aim to remain leaders in the field of cyber security: Already today, 100% of our IT systems are ISO 27001 certified and thus state-of-the-art.

 
Society | Our Goals

Data Protection

The protection of our data is our top priority. We fulfill 100% of the ISO 27001 certification.

Society

We make a sustainable contribution to society.




We Live and Breathe Cyber Security – Around the Clock, Every Day 

In an increasingly digitalized world, companies and individuals are facing cyber attacks more and more frequently. Phishing, ransomware and data breaches are a threat not only to sensitive information but also to the stability of our entire banking and economic system. Hackers are using ever more sophisticated methods to exploit security vulnerabilities and gain access to confidential data.

For this reason, effective protection against cyber threats is a top priority for Volkswagen Financial Services AG and its subsidiaries. We take a holistic approach to cyber security – and see it not just as a technical challenge, but as a company-wide responsibility that begins with the vigilance of each individual employee (our Human Firewall). It is our conviction that cyber risks can only be minimized through preventive measures, continuous monitoring, and rapid response capabilities.

Continuous monitoring of the security landscape

We have established a wide range of processes to meet the highest IT and cyber security standards for our customers, our employees, and the banking sector at large. These include a Security Operations Center that operates 24/7 to fend off potential cyber attacks and respond as swiftly as possible to IT security alerts. For even faster and more efficient analysis, as well as to derive countermeasures, we additionally rely on the use of artificial intelligence. We also continuously monitor the global security situation, which we achieve through close collaboration with external service providers. In the event of a specific investigation, we work closely with national and international law enforcement agencies.

Comprehensive IT security processes and certifications

To safeguard our systems and ensure the security of our customer data, we have implemented a variety of measures that we continuously enhance. For example, through our Phishing Takedown Service, we monitor potential phishing websites to enable prompt and early intervention. Our IT experts also conduct routine monitoring to check whether customer data is being offered for sale on illegal websites.

In addition, penetration tests are regularly carried out for applications across the various areas of our IT infrastructure to identify weak points and vulnerabilities. The use of protective tools such as firewalls or proxy servers is standard practice and a matter of course for us.

Our company is certified according to the ISO 27001 standard. In addition, our employees in the cyber security field hold GIAC certifications in the areas of forensics, malware analysis, and defensive strategies. All cyber security measures are based on the NIST Cyber Security Framework 2.0.

Of course, we also regularly participate in the ECB stress test and the TIBER test (Threat Intelligence-Based Ethical Red Teaming) to externally assess our cyber security measures under real-world scenarios.



Cultural and Sports Sponsorship

Cultural Sponsorship

Whether it is art, music, or theater, we have been involved in various cultural projects and initiatives in the region for years. 

For example, we support the concert series "GroßerHausBesuch" at the Staatstheater in Braunschweig, where artists and bands from the pop and rock music scene perform.

As the sole main sponsor, Volkswagen Financial Services has also supported the International Film Festival Braunschweig for more than ten years. The globally respected festival showcases films of all genres. The company awards the main prize "Die Europa", which is endowed with 20,000 euros.

Additionally, since 2002, we have been providing students and seniors from the Braunschweig region access to contemporary high culture and historical art through the ART MOBIL. Our art bus regularly visits the Kunstmuseum Wolfsburg and the Herzog-Anton-Ulrich Museum in Braunschweig.

Sports Sponsorship

We are also closely connected to our home region through sports sponsorship. We support the professional footballers of Eintracht Braunschweig as well as the Basketball Löwen Braunschweig.

Moreover, Volkswagen Financial Services has launched a unique support concept for young athletes in Lower Saxony. The aim is to accompany young talents from various sports on their way to top-level sports. A prominent expert jury decides which athletes or teams are supported.

 


University Collaborations

Under the motto "Connecting Theory and Practice", Volkswagen Financial Services maintains an intensive exchange with universities and universities of applied sciences. Some strategic university collaborations have emerged from these dialogues – for example, with the Chair of Business Informatics and Machine Learning (Data Analytics) at the University of Hildesheim. There is also a long-standing cooperation with the Technical University of Braunschweig (IT and Finance).


Commitment to Children and Youth
 

Foundation “Stiftung – Unsere Kinder in Braunschweig“

Children and youth are the future of our society – therefore, their support and promotion are of particular importance. Volkswagen Financial Services is involved in various projects that focus on the education and promotion of socially disadvantaged children and youth. An example of this is the Stiftung – Unsere Kinder in Braunschweig. Founded in 2008 by Volkswagen Financial Services AG, the foundation aims to sustainably support socially disadvantaged children and youth in the Braunschweig region. The foundation's four main areas of support are education, music, movement, and nutrition. Targeted support is given to institutions such as schools and daycare centers. The projects are designed for the long term and are developed in close cooperation with the respective funded institutions.